FAQ’s

Answers to Common Questions About the Humane Rx Card.

If you have a question not addressed here, please Contact Us.

This just sounds too good to be true – what’s the catch?

There’s no catch. No one benefits from prescriptions that go unfilled – not the pharmacy, the patient, the health-care provider, nor the community. Pharmacies recognize that it’s better to offer a “managed” discount to customers that increase the likelihood of getting them into their stores, then not filling a prescription at all.

By honoring Humane Rx Cards, pharmacies…

  • help improve medication adherence by making prescription medications more affordable for their customers.
  • improve customer retention levels, build brand loyalty, and attract new customers.
  • Bring people through the doors that spend money on other things while they’re in the store.
  • are able to extend their compassion beyond the pharmacy counter, out into the community, by helping local animal shelters to fund their cause with each prescription discounted by the cards.

Where does the money come from that gets donated to the animal charities?

Cause Rx is paid a small fee, made by participating pharmacies that honor the cards, for each prescription discounted with the Humane Rx Card. It’s from this fee that we’re able to make a $2.00 donation to the animal charity listed on the card.

How do you use the Humane Rx Card?

Simply present your Humane Rx Card to your pharmacist each time you fill or refill prescriptions and ask for your discount. Make sure to ask the pharmacy NOT to substitute any other discount card, as the Humane Rx Card gives the best discounts, and at the same time, also donates $2 for each prescription discounted with your card.

What pharmacies accept the Humane Rx Card?

The Humane Rx Card can be used at all major, regional, and most smaller pharmacies, including CVS, Walgreens, Rite Aid, Walmart, Kroger, Kmart, Costco, Sam’s, Meijer, Winn-Dixie, Publix, Duane Reade, H-E-B, and many more, in all 50 states, and U.S. territories, including Puerto Rico.

Do Humane Rx Cards need to be activated before using?

No, Humane Rx Cards are ready to use immediately.

Do Humane Rx Cards expire?

No, Humane Rx Cards don’t have an expiration date and can be used into the future.

I already have another prescription discount card – why should I use the Humane Rx Card instead?

Beyond offering you a discount, nearly all prescription discount cards don’t offer any additional benefits to your community. The Humane Rx Card program was set up, from the beginning, to support worthy animal charities. Not to mention that it offers some of the best overall discounts in the industry.

My insurance doesn’t some drugs I need to take – can I use a Humane Rx Card to get discounts on these drugs?

Yes, if your insurance doesn’t cover a prescription drug that you need to take, use the Humane Rx Card to see if there’s a better discount price available at your pharmacy.

If I have insurance, can I still use Humane Rx Card?

Although you can’t use the Humane Rx Card at the same time as your insurance, there are times when you can still use this card…

  • If a prescription drug you need is not covered by your prescription plan.
  • If you have a co-pay, the Humane Rx Card price may be lower.
  • If you have a lapse in your prescription coverage.
  • If you have a high deductible to meet before your insurance kicks in.
  • To share with other family members and friends who don’t have prescription insurance.
  • To save on your pet prescriptions, when filled at your local pharmacy.

How do I find out if the Humane Rx Card price is better than my co-pay?

If you have co-pays, simply present the Humane Rx Card to the pharmacy and ask them to check our discounted price to see if it’s lower than your co-pay, and then pay the lower of the two prices. Make sure the pharmacy knows that you’re not trying to use your Humane Rx Card at the same time as your insurance – that’s not allowed.

How do I use the Humane Rx Card for my pet prescriptions?

Although the Humane Rx Card won’t save you on things like flea and tick, worming, or heart-worm medications, you can use it for prescription drugs that your pet needs that are also used to treat human conditions. Ask you vet if the medications they need can be filled at your local pharmacy.

Can I share Humane Rx Cards with others (e.g. doctor, vet hospital, family, friends, co-workers, and employer/employees)?

Absolutely. In fact, they’ll be glad that you did! Many people still don’t know about these cards and end up paying too much at the pharmacy. Visit the website on your card, to print a card, request more cards by mail, scan a card into your mobile phone, request discount info by text message, or print the discount information out by hand, to present to the pharmacy. If you don’t yet have a card, you can get one here, or call customer service and request cards over the phone at 1-855-558-PETS (7387).

Can I use the Humane Rx Card while I’m in the “donut-hole”?

If you’re in the “donut-hole” the Humane Rx Card may help you to better afford your medications.  The discounted amount you spend will not count towards your spend-down. Please check with your insurance provider to make sure you understand how this affects any insurance coverage you may have.

What about privacy – is my personal medical information ever compromised?

No personal information is needed to get or use the Humane Rx Card. Your privacy is protected by HIPAA-regulations that govern how your medical information can be used.